Product Support



ETHOSystems performs every implementation, much like you handle your project work.

We begin by performing a detailed design of the system that dovetails with our project schedule. This process starts with a thorough review of the discovery document compiled during your sales process. We then set our goals and milestones for your project based upon a detailed scope of work.

We begin with the end in mind. From your implementation kick-off meeting all the way through to your post mortem wrap-up, we are with you every step of the way. Our expertise lies in the software, but our level of service will ensure we exceed your goals.


If you are on a Sage Support Plan, there are many ways to get help including Sage City and the Sage Knowledgebase. And of course, ‘Help’ is built right into the software.

ETHOSystems is right there for you as well. We have an email community where we share relevant product features, Year End help and information like PPP instructions for tracking and forgiveness in the software.

We’ve built a YouTube channel, loaded with free, live demos on our core products as well as Apps and Integration solutions for mobile, payroll, document management and more. You can access the information here on the website or directly on YouTube.


If you need support above and beyond Sage’s resources, we can set up a plan for your business needs, specifically.

We also have consultants who can visit your location for private training for individuals or groups on your new (or old) software.

We can develop custom reports in Crystal which you can then run with a click of the button.

We are here for you for the long haul. For the lifetime of your system.


Data Migration Services

When you need extra help

Do you have legacy data that is invaluable, but not connected to your Sage system of record?

Who better to export and import into the software than the people who already sell and support the solution?

Let us keep your data safe (and in the country) and make it work for you again. Talk to us about the scope and your go-live target, and we’ll make a Migration plan for you!


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