Speed Up Your Sage 300 CRE Software
Why is my Sage 300 CRE Software so slow?
One of the complaints that Sage 300 CRE users voice the loudest is slowness in the performance of the software. There are some main causes for performance issues and these Knowledgebase articles will help you speed up your Sage 300 CRE software! (You must log into the Sage Customer Portal.)
Nine ways to speed it up!
Antivirus or Anti-Malware Software Scanning
Antivirus or anti-malware security software actively scanning the data or software can slow down performance. >See articles 32849 (Why is Sage Estimating or Sage 300 CRE so slow?) and 17258 (What Sage 300 Construction and Real Estate and Sage Estimating files and folders should I exclude from my antivirus software scan?).
Malware or Virus Infections
Malware or viruses not detected by your security software may cause slow performance.
>See article 24542 (Slow performance of Sage 300 Construction and Real Estate and Sage Estimating due to virus or malware infections).
Network Issues
Network adapter duplex/link speed settings and latency issues caused by faulty hardware or software can lead to slow performance.
>See articles 33869 (Slow performance in Sage products due to incorrect network adapter duplex settings) and 31213 (How to use the PING command to troubleshoot network connectivity).
Hard Drive Failure or Imminent Failure
Symptoms of hard drive failure include Windows Explorer lagging, icons/files taking long to display, or corrupt files.
Contact your IT professional for assistance. See article 61349 (Slow Performance in Sage 300 CRE or Sage Estimating due to hard drive failure).
Server or Workstation Not Meeting Requirements
Your server or workstation may not meet the minimum requirements, or it may be overloaded with other tasks.
See article 61353 (Slow performance for Sage products due to computer not meeting requirements) and installation or user guides.
Incorrect Workflow During Server Migration
Incorrect workflows during Sage 300 server migration, deletion of company folders, or server crashes may cause slow performance.
See article 25496 (Slow performance after migration due to company folder list loading slowly).
Large Sage Log Viewer or MyAssistant Tasks
A large log viewer (2GB+) or running Sage MyAssistant with tasks set to run “At the conclusion of a Sage 300 CRE program” can slow things down.
See article 19543 (How to archive the Log Viewer) and article 19542 (Starting the MyAssistant ISDAdminTaskService slows the server).
Sage Event Log Issues
The Sage Event Log may not be functioning properly, which can affect background tasks.
See article 34486 (Sage System Verifier fails on Windows Event Log sources).
Report Design Issues
If only specific reports are slow, the design of those reports may be causing the issue.
Contact the person who originally wrote or customized the report for troubleshooting assistance.
Related article: Backups are Critical Against Ransomware Viruses
Submitted by Kyle Zeigler, Sage Senior Certified Consultant
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